Navigating New Psychosocial Changes
The landscape of workplace health and safety is evolving, and Australian businesses need to stay ahead of the curve. Historically, the focus has been on preventing and managing physical injury, now the scope is extending to mental or psychosocial injury, which by nature, is more complex to determine and manage.
The focus is on prevention and employers having a positive duty to create an environment free of psychosocial risk. So, what does this mean? This blog will have you covered with what you need to know to ensure your workplace is compliant and supportive of your employees' mental health.
Understanding Psychosocial Hazards
Psychosocial hazards are elements in the workplace that can lead to psychological harm. These can include:
Job Demands: Excessive workload, tight deadlines, and high-pressure tasks.
Lack of Control: Limited decision-making authority and lack of control over work tasks.
Poor Workplace Interactions: Bullying, harassment, and poor communication.
Workplace Environment: Poor physical conditions, such as inadequate lighting or noise levels.
Job Insecurity: Uncertainty about job stability and future employment prospects.
You may be thinking, how can you assess these elements in a fast-paced, complex work environment? The reality is managing Psychosocial hazards is complex, however, businesses that approach it with a positive duty mindset are often better placed to address these challenges. Having clear expectations and policies in place that reflect Respect@Work Legislation for example are a great starting point.
In addition, businesses that have open communication with their employees can use employee feedback from surveys or exit interviews to capture critical information, or they can conduct a specific assessment to understand their risk.
Regulations and Code of Practice
In August 2022, Safe Work Australia released a new Code of Practice on Managing Psychosocial Hazards at Work (Work Safe Australia - Psychosocial Hazards). This code outlines practical steps to manage risks to psychological health, such as identifying hazards, assessing risks, and implementing control measures.
Each state is in a different stage of passing legislation to align to the Code of Practice. While for many of us legislation hasn’t yet changed, we recommend employers begin to proactively focus on preventing exposure to psychosocial hazards as they would physical hazards.
Key Steps for Employers
Identify Hazards: Conduct a thorough assessment to identify potential psychosocial hazards in your workplace.
Assess Risks: Evaluate the likelihood and severity of harm from these hazards.
Implement Controls: Put measures in place to eliminate or minimise risks, such as providing support for employees, improving communication, and ensuring job security.
Monitor and Review: Regularly review the effectiveness of your controls and make adjustments as needed.
Supporting Managers: Managers play a crucial role in this process. They are the conductors of the workplace orchestra, guiding their teams and ensuring everyone is working harmoniously. Support your managers by providing them with the tools and training they need to manage psychosocial risks effectively.
The Benefits of a Psychosocially Safe Workplace
Creating a psychosocially safe workplace isn’t just about compliance; it’s about fostering a positive work environment where employees feel valued and supported. This leads to higher job satisfaction, better mental health, and ultimately, a more productive and engaged workforce.
The new psychosocial regulations are a significant step towards recognising and addressing the mental health of employees. By proactively managing these risks, businesses can create a healthier, happier, and more productive workplace.
At Nine Yards, we’re here to support you every step of the way, from identifying hazards to implementing effective controls. We can support you by delivering manager training as well as co-delivering training with our legal partners.
If you’re ready to take the next step in creating a psychosocially safe workplace, reach out to us. We’re here to help you navigate these changes and ensure your team thrives.
